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[2014-08-19 Updated]ITIL Foundation Exam(Syllabus 2011) Exam III ,44 Practice questions and explanations new QRCode(document.getElementById("qrcode"), "http://www.itil123.cn/itil-foundation-ex...
[2014-08-10 Updated]ITIL interview questions and answers about "Service Operation" 1. Which of the following statements BEST describes the objective of Service Operation? a...
[2014-08-06 Updated]ITIL interview questions and answers about "Service Transition" 1. Service Transition adds value to the business by improving: a. the management of the t...
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