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[2014-08-30 Updated]Practice ITIL Foundation Exam(Syllabus 2011) on Mobile Phone-Exam II,42 questions new QRCode(document.getElementById("qrcode"), "http://www.itil123.cn/practice-itil-foun...
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[2014-08-10 Updated]ITIL interview questions and answers about "Service Operation" 1. Which of the following statements BEST describes the objective of Service Operation? a...
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